Terms Of Business

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OUR TERMS OF BUSINESS

T&G Direct Funeral Services Requirement for a deposit prior to the funeral

• Your Funeral Arranger will always advise you of the amount required in advance of the funeral by providing you with an estimate of costs for the funeral. Once the estimate is signed we respectfully request that a deposit is paid 24hours after the arrangements. The deposit we require includes the following charges:

• Total costs for Disbursements (third party fees) 

• Please consult the Standardised Price List, Additional Options Price List and our Pricing Information Booklet for a full list of all Funeral Director’s Charges and Other Products & Services available. When we request the final balance

• The final balance is due no later than 48hours prior to the Funeral date. If you may have a problem meeting these payments terms, please don’t hesitate to let us know. Credit options available to you

• We work with a specialist consumer credit company, Funeral Safe Finance, who may be able to offer you credit to pay for part or all of the funeral cost (from £500 up to £10,000). Funeral Safe Finance is available over terms of 1 - 5 years with (fixed) APR rates from 10.75% - 27.9% based on circumstances.You can pay in full at no extra cost. Credit available subject to credit assessment, UK resident status and the applicant must be aged 21 years and over. Funeral Safe Limited of Alton Business Centre, Valley Lane, Wherstead, Suffolk, IP9 2AX. Funeral Safe Ltd is the lender and is authorised and regulated by the Financial Conduct Authority. Correct as of 14/05/24. Please speak to a member of our team or Funeral Safe directly if you would like information on how to apply.

Late payment 

• We do understand that paying for a funeral represents a significant expense. Please speak to us at the earliest opportunity about any concerns you may have about payment for our services.

• If full payment is not made by the due date (being 48hours prior to the date of funeral) the Company may look at cancelling the funeral.